I.S.MAX! Frequently Asked Questions

We at I.S.MAX use MAX FAQ Master to update and maintain our own Frequently Asked Questions section.

• What is Spam or Spamming?
• What is the Can-Spam Act?

• Do I need to know HTML or have any computer programming knowledge to use your applications?
• Do I need to pay for application upgrades when you release new versions of your programs?
• What about your tech support?

• About MAX e-Mailer.
• Can I add file attachments to the email I send to my mailing list?
• Can I download my subscriber database?
• Can I manually remove a subscriber from my mailing list?
• Can I obtain my subscribers' demographics by using MAX e-Mailer?
• Can I send HTML web page style emails, or other enhanced email formats using MAX e-Mailer?
• Can I send messages in languages other than English?
• Can I send personalized emails to my subscribers?
• Can I use a form integrated on my home page to allow people to subscribe to my MAX e-Mailer list?
• Can I use my MAX e-Mailer subscriber page as my web site's home page?
• Can I use my own graphics for my subscriber pages so they conform to my web site's theme?
• Do you offer a reseller program?
• Do you offer your applications in languages other than English?
• Does I.S.MAX include advertisements in the emails I send to my subscribers?
• Does I.S.MAX offer dedicated mail servers -- if so, how will it be set up and what type of Internet connection will it have?
• Does MAX e-Mailer have an archive feature to allow me to post my past newsletters on the web?
• How much does MAX e-Mailer cost?
• I have a list of subscribers from another mailing list hosting provider and some other addresses I collected at a convention. Can I import my list to my MAX e-Mailer subscriber database?
• I use frames on my web site's home page. Is it possible to have my MAX e-Mailer subscription page viewable and function in one of my frames?
• Is it possible to have my subscribers subscribe from a form on my web site and after they submit my form they are redirected to a confirmation page on my site?
• Is it possible to track subscriber activity and bounces?
• What are bounced messages and how do I manage them?
• What happens if I send to my mailing list using MAX e-Mailer and for some reason there is a failure and my message is not sent to my subscribers?
• What kind of relationships does I.S.MAX have with AOL and the other big internet service providers?

• About MAX FAQ Master.
• Can I have three MAX FAQ Masters running for my site? I would like one MAX FAQ for my frequently asked questions. I would like the second MAX FAQ to list my company services. The third MAX FAQ would be used for a web site link directory.
• Can I include multimedia content on MAX FAQ Master's pages?
• I have limited knowledge of databases and web authoring . Will it be difficult to learn how to use your system to allow me to post my company's sales team directory?
• Is it an involved process to upload or publish my database to the Internet?
• What is required to run your MAX FAQ Master system?

• About MAX Tracker.
• Can I track clicks from hyperlinked graphics on my web site if the links only are to other pages contained on my ISP?

MAX e-Mailer is a powerful and easy-to-use system for managing email announcement mailing lists of any size. Send HTML formatted - imported Web Pages - or Plain Text word-wrapped messages to your mailing list.