I.S.MAX! Frequently Asked Questions

We at I.S.MAX use MAX FAQ Master to update and maintain our own Frequently Asked Questions section.

• What is Spam or Spamming?
• What is the Can-Spam Act?

• Do I need to know HTML or have any computer programming knowledge to use your applications?
• Do I need to pay for application upgrades when you release new versions of your programs?
• What about your tech support?

• About MAX e-Mailer.
• Can I add file attachments to the email I send to my mailing list?
• Can I download my subscriber database?
• Can I manually remove a subscriber from my mailing list?
• Can I obtain my subscribers' demographics by using MAX e-Mailer?
• Can I send HTML web page style emails, or other enhanced email formats using MAX e-Mailer?
• Can I send messages in languages other than English?
• Can I send personalized emails to my subscribers?
• Can I use a form integrated on my home page to allow people to subscribe to my MAX e-Mailer list?
• Can I use my MAX e-Mailer subscriber page as my web site's home page?
• Can I use my own graphics for my subscriber pages so they conform to my web site's theme?
• Do you offer a reseller program?
• Do you offer your applications in languages other than English?
• Does I.S.MAX include advertisements in the emails I send to my subscribers?
• Does I.S.MAX offer dedicated mail servers -- if so, how will it be set up and what type of Internet connection will it have?
• Does MAX e-Mailer have an archive feature to allow me to post my past newsletters on the web?
• How much does MAX e-Mailer cost?
• I have a list of subscribers from another mailing list hosting provider and some other addresses I collected at a convention. Can I import my list to my MAX e-Mailer subscriber database?
• I use frames on my web site's home page. Is it possible to have my MAX e-Mailer subscription page viewable and function in one of my frames?
• Is it possible to have my subscribers subscribe from a form on my web site and after they submit my form they are redirected to a confirmation page on my site?
• Is it possible to track subscriber activity and bounces?
• What are bounced messages and how do I manage them?
• What happens if I send to my mailing list using MAX e-Mailer and for some reason there is a failure and my message is not sent to my subscribers?
• What kind of relationships does I.S.MAX have with AOL and the other big internet service providers?

• About MAX FAQ Master.
• Can I have three MAX FAQ Masters running for my site? I would like one MAX FAQ for my frequently asked questions. I would like the second MAX FAQ to list my company services. The third MAX FAQ would be used for a web site link directory.
• Can I include multimedia content on MAX FAQ Master's pages?
• I have limited knowledge of databases and web authoring . Will it be difficult to learn how to use your system to allow me to post my company's sales team directory?
• Is it an involved process to upload or publish my database to the Internet?
• What is required to run your MAX FAQ Master system?

• About MAX Tracker.
• Can I track clicks from hyperlinked graphics on my web site if the links only are to other pages contained on my ISP?

You can have your own database web publishing system. MAX FAQ Master works great for creating and maintaining any type of categorized list to the Internet.   MAX FAQ Master allows you to update web page content in a matter of minutes. MAX FAQ Master is included with all MAX e-Mailer accounts.